Alium Health – Privacy Policy
Last Updated: 12/18/2025
Alium Health is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, both online and offline. By using our website or services, you agree to this policy.
- Information We Collect
We may collect the following types of information:
- Personal Information
Name, email address, phone number, and mailing address when you request information, schedule services, or communicate with us. - Health and Medical Information
If you are a patient, we collect information necessary to provide care, including medical history, diagnoses, treatment plans, and insurance details, in accordance with HIPAA. - Technical Information
Information is collected automatically when visiting our website, such as IP address, browser type, device information, and website activity through cookies and similar technologies. - SMS Information
Phone numbers collected for SMS communication are used only for Alium Health messaging and are not shared with third parties or affiliates for marketing purposes.
- SMS Terms and Conditions
SMS Consent and Use
By opting in, you consent to receive text messages from Alium Health related to appointments, follow-ups, care coordination, and general communication.
Example message:
Hello, thank you for contacting Alium Health. How can we help you? Reply STOP to opt out at any time. Message and data rates may apply.
Message Frequency
Alium Health sends approximately 50 to 1000 text messages daily across all users. Message frequency may vary by user.
Fees
Message and data rates may apply. Your mobile carrier may charge fees for sent or received messages depending on your plan, location, and carrier policies.
Opt-In
You may opt in to SMS messaging through intake forms on our website at www.aliumhealth.com. Consent is not shared with third parties for marketing purposes.
Opt-Out
You may opt out at any time by replying STOP to any message. You may opt back in by replying START.
Standard Messaging Disclosures
- Message and data rates may apply
- You may opt out at any time by texting STOP
- For assistance, text HELP or contact info@aliumhealth.com
- Message frequency may vary
- How We Use Your Information
We use your information to:
- Provide medical services, schedule appointments, and manage billing
- Communicate with you regarding care, updates, and inquiries
- Improve our services and website performance
- Comply with legal and regulatory requirements
- How We Share Your Information
We do not sell or rent your personal information. We may share information only when necessary:
- With authorized service providers who support operations under confidentiality agreements
- To comply with legal obligations or protect safety
- With healthcare providers involved in your care, in accordance with HIPAA
- Data Protection and Security
We take reasonable steps to protect your information, including:
- Encryption of sensitive data
- Restricted access to authorized personnel only
- Secure systems that comply with applicable regulations
- Your Privacy Rights
You may have the right to:
- Access or correct your information
- Request for deletion were permitted by law
- Restrict or object to certain processing
- Request a copy of your information
To exercise your rights, contact us at info@aliumhealth.com.
- Cookies and Tracking
We use cookies and similar technologies to improve website functionality and understand usage patterns. You may control cookie settings through your browser. Disabling cookies may impact site performance.
- Children’s Privacy
Alium Health does not knowingly collect information from children under 13 without parental consent. If such information is identified, it will be promptly deleted.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised date. We encourage regular review.
- Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Alium Health
7425 E Shea Blvd, Suite 107
Scottsdale, AZ 85258
Email: info@aliumhealth.com
Phone: 480-750-0095